>>>>>>>>>>>>>>Ordering and Shipping Rate Info<<<<<<<<<<<<<<<
We normally ship orders within one to two business days of receiving them. All orders are shipped via the US Postal Service.
We accept payment via Visa, Mastercard, American Express, Discover and PayPal.
ORDER BY PHONE
If you would prefer to phone in your order, we welcome your call! Call us at (406) 883-0110. We can process your credit card payment by phone, or can take your order and you can mail us a check, cash or money order.
You can also order by mail with check, cash or money order. Our maili-in order form is included with all Essiac orders of 2 oz. or more, so once you have ordered, you will always have a new mail-in form with the new order. Please send payment to:
Blue Moon Herbs LLC
PO Box 1317
Polson MT 59860
As of November 1, 2021
$5 - orders totaling 9.99 or less
$9 - orders $10 - $64
$12 - orders totaling $65 and larger
We have kept our Canadian shipping rates below our cost, offered as a thank you to Canada for being the home of Essiac and Rene Caisse!
Option 1 - $20 - orders totaling $50 USD and less - via USPS First Class International.
Option 2 -
$28 - via USPS Priority International This option comes with tracking and insurance.
If your order weighs more than 4 pounds, such as the Tea-making kits, the postage goes way up. Email or phone us at (406) 883-0110 to make arrangements to reduce the weight or pay an additional amount to help cover shipping costs. Thank you!
INTERNATIONAL ORDERS SUSPENDED FOR NOW
IN 2020: "There are no guarantees of timely and successful delivery for international orders in 2020. We have been experiencing occasional issues with missing packages or returned orders that did not reach their destination. We can't guarantee the usual high level of delivery success and are unable to offer any refund for items not received, at least for the year 2020. We apologize for this inconvenience!"
As of November 1, 2021: A number of factors have played into our recent decision to suspend international shipping except to Canada, until the pandemic and the problems that we currently have with the global supply chain function are resolved better.
1. Deliveries increasingly encounter issues and are neither delivered nor returned, with no explanation.
2. Rising costs for postage as well as new VAT charges in Britain have made it not only more expensive to ship but more confusing for small businesses.
3. Last but not least, it just doesn't make sense to send small packages long distances when now finally there are good sources for Essiac overseas. Our friends in Ireland, for example: Rene Caisse Tea Ireland!
If you are already an established customer, and can't find a US address to receive your order, we will still try to work with you, just contact us.